Return & Refund Policy

We hope you love your purchase, but if not, we’re here to help. Returns are accepted within 14 days of delivery for unopened, unused products in their original packaging. How to Return Email info@dynamoessence.com with your order number and reason for return. Once approved, we’ll send you return instructions.

Refunds Approved refunds are processed within 5–7 business days to your original payment method. Shipping costs are non-refundable. Damaged or Incorrect Items If your order arrives damaged or incorrect, contact us within 7 days for a replacement or full refund.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.